We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
PURPOSE AND OBJECTIVES
Cash Collections overarching objective is to strive for positive customer experience resulting in high customer satisfaction and accelerated cash in-flow. We aim to timely collect billed invoices to ensure stable cash inflow and avoid accounts receivables (AR) aging. To do so, we closely collaborate with internal and external stakeholders to align and follow-up on invoices and customer payments, while striving for standardization and automation.
EXPECTATIONS AND TASKS
- Execution of cash collection end-to-end process
- Performs monitoring and collection of receivables and proactively aligns with customers to assure timely payment of invoices
- Handles and helps clarify internal and external escalations related to open invoices
- Owns, prepares, and follows up on internal alignment calls and case council meetings
- Investigates A/R impairments and proposes accounting treatment
- Prepares and presents reports on AR related information for transparency towards different stakeholders
- Communicates and executes process steps to secure management of AR
- Owns and drives internal projects to contribute to overall improvement of standardization and automation of Cash Collections processes
- Interact daily with customers and SAP internal stakeholders to align and drive process improvements
- Support our cash collection efforts to increase overall cash flow by meeting cash collection KPIs
- Support the roll out and implementation of new process tools and global guideline
- Supporting topics relating to Compliance, Service and Quality Management, Process Excellence and best practices around end-to-end processes
- Ensure accuracy in the financial records through proper execution of tasks within the respective process
- Stakeholder management and collaboration cross function
EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
- Bachelor’s degree in accounting/Finance/IT law or related business background
- >2 years professional experience in collection or finance related function is a plus
- Fluent written and spoken Mandarin and business English
- Excellent verbal and written communication skills
- SAP knowledge in SAP’s business applications, proficient in Microsoft Office
- Highly structured work approach with analytical skills
- Quick comprehension, ability to understand highly complex topics and interdependencies
- Open, friendly, creative personality with service-oriented professional attitude
- Ability to work independently and highly self-driven with problem solving attitude
- Excellent customer focus approach
Location: Shanghai
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 371168 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
